Case studies

Norman Love Confections Makes Beautiful Chocolates. Shipping Them Is Another Art Form.

76,000+ artisan chocolate orders a year across five peak seasons — and a shipping operation built to match.

How Kyn You Believe It Turned Viral Moments and Big Dreams into a Thriving Business

22,700+ orders shipped a year across four channels for a TikTok seller that turned a moment into a business.

How Guardian Sports Used Automated Returns to Scale After Going Viral with the NFL

A sudden NFL partnership sent orders through the roof. Here's how automated returns helped them keep up.

How Spiceology Ships 3x More Orders During Peak — With Half the Team

Tripled daily shipping volume during peak season while keeping headcount flat and saving thousands.

From Basement Startup to Pickleball's #1 Brand: How Selkirk Scaled on ShipStation API

Cut label processing time in half and saved 6 months of dev work by building on ShipStation API.

How ScanMyPhotos Built a Billion-Photo Business with Stamps.com and USPS

Preserving a billion memories — saving 80+ hours monthly with zero shipping errors.

How One Miami Law Firm Tracks 1,000+ Certified Mailings a Year — Without a Single Green Card

1,000+ certified mailings tracked annually with zero lost records and no paper trail to manage.

How Nu Skin Streamlined European Delivery Operations with Metapack

Seven European carriers unified through a single integration — simplifying a complex cross-border operation.

John Lewis and Partners: Two Decades of Customer-First Innovation with Metapack

20 years of partnership, 40%+ of online delivery through Click & Collect, and a model for retail innovation.